Rates & Policies
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• Individual – Rate – weekdays
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$ 125.00 hr.
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• Enterprise – Rate – weekdays
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165.00 hr.
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• Weekend – Rate
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195.00 hr.
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• After Hours or Rush (< 3 hr. notice)
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Rate x 2.
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• Standard Hrs
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10a – 6p
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| • Hourly minimum |
1 hr.
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* Standard Mileage < 10 mi. from Hollywood & Highland, $5.00 /mi. beyond.
Download our Rates and Policies PDF here.
- We primarily support Mac OS and Apple products.
- We support Windows based Computers as well.
- An “Individual” is defined by any of the following:
- A singular computer/user,
- A mixed environment (PC & Mac) of 2 or fewer stations,
- A home base network with fewer than 3 nodes,
- An “Enterprise” is defined by any of the following:
- A multi user/computer network,
- A mixed environment (PC & Mac) of 4 or more stations,
- A profit generating entity or business,
- A workgroup or learning institution,
- All service performed during Standard business hours of 10am to 6pm is billed under the standard rate schedule.
- Any Research performed on clients behalf is billed within that Clients standard rate schedule under Normal hourly rates.
- Any Service that extends beyond Standard business hours is prorated at Rate x 2.
- Any Service performed in a Dangerous, or Hostile environment (physical or verbal) is billed at Rate x 3.
- Any Service performed during ‘Late Night’ hours, 9pm to 7am, is billed at Rate x 3.
- Mileage is calculated for locations beyond a 10 mi. radius from Hollywood & Highland.
- Payment is requested to be paid in full at the time of service, Otherwise payment is due on a net 15 days after the date of invoice.
- A convenience fee of 5% will be applied to all payment made via credit, debit or check card.
- Any purchase made on the clients behalf, including hardware, software or third party services will incur a 20% service fee over and above the cost of the purchase.
- Late payments unfortunately automatically incur the following service fee:
- 30 days past due = 10%
- 45 days past due = 15%
- 60 days past due = 25%
- 90 days past due = 50%
- 120 days past due = 100%
Download our Rates and Policies PDF here.
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MacResolve
(310) 876-2281